8mbat Privacy Policy

1. Introduction

This Privacy Policy ("Policy") applies to the 8mbat platform and explains how we collect, use, store and protect the personal information of our users ("you", "user"). 8mbat operates as a safe and reliable online betting and casino platform for Bangladeshi players.

By using the 8mbat website or application, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please stop using our platform. We reserve the right to update this Policy at any time, and you will be notified of any significant changes.

2. What Data We Collect

8mbat collects various types of information that are necessary to provide our services. This information falls into two main categories:

2.1 Information You Provide Directly

When you register on our platform or use our services, we collect the following information:

• Identity Information: Full name, date of birth, national ID number or passport number.
• Contact Information: Mobile number, email address and residential address.
• Financial Information: Account details required for bKash, Nagad, Rocket or bank transfers — but never your full PIN or password.
• Account Information: Username and password (stored in encrypted form).
• Identity Verification Documents: A photo of your national ID or passport, collected in the interest of responsible gaming and security.

2.2 Automatically Collected Information

When you access our platform, certain information is collected automatically:

• Device Information: IP address, device type, operating system and browser version.
• Usage Patterns: Which pages you visited, how much time you spent and which features you used.
• Transaction History: Records of deposits, withdrawals and betting activity.
• Location Information: Approximate geographic location based on IP address.
• Cookies & Tracking Data: For session management and improving the user experience.

3. Use of Information

8mbat uses the collected information only for the purposes listed below. We never sell your information or share it with unauthorised third parties:

• Account Management: To carry out registration, login and identity verification processes.
• Service Delivery: To process betting, gaming and financial transactions.
• Security: To detect and prevent fraudulent activity and to protect your account from unauthorised access.
• Customer Support: To enable our support team to resolve your issues and answer your questions.
• Responsible Gaming: To identify excessive gaming tendencies and provide the necessary support.
• Legal Compliance: To ensure compliance with applicable laws and regulations.
• Service Improvement: To review and improve platform performance and the user experience.
• Communications: To send important technical or account-related notifications.

4. Data Storage & Security

8mbat applies industry-standard technical and organisational measures to protect your information:

4.1 Technical Security Measures

• SSL/TLS Encryption: All communications on our site are secured through SSL encryption, which encrypts all data exchanged between your browser and our servers.
• Password Hashing: Your password is never stored directly — it is processed and stored using a strong cryptographic hashing method.
• Firewall & Intrusion Detection: Advanced firewalls and intrusion detection systems are active to protect our servers.
• Data Backup: Your information is kept secure through safe, encrypted backups.

4.2 Data Retention Period

We retain your information for as long as your account is active and, after that, for the period required by applicable legal obligations. Financial transaction records may be retained for an extended period in accordance with legal requirements. Information that is no longer needed after an account is closed is securely deleted.

5. Sharing Information with Third Parties

8mbat may share your information with certain trusted third parties in specific circumstances. This is always done in your interest and under strict contractual agreements:

• Payment Processors: Necessary information is shared with payment providers such as bKash, Nagad, Rocket and bank transfer services to complete transactions. These parties follow their own privacy policies.
• Game Software Providers: Limited information necessary for game operation may be shared with game providers on our platform, such as Pragmatic Play, Evolution Gaming, JILI, PG Soft and Spribe.
• Technology Service Providers: Hosting, cloud services and cybersecurity companies that support the operation of our platform.
• Legal & Regulatory Authorities: Where disclosure is required by applicable law or court order.

We do not sell, rent or share your personal information with third parties for any purpose other than those stated above.

6. Cookie Policy

8mbat uses cookies and similar technologies to keep the website running smoothly and to improve your experience.

6.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions, ensuring security and the core functionality of the platform. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language and display settings.
• Analytics Cookies: Used to analyse which parts of the platform are used most in order to improve the quality of our service.

6.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. Please note that disabling certain cookies may prevent some platform features from working correctly.

7. Your Rights Regarding Your Information

8mbat respects your data privacy rights. You have the following rights:

• Right to Access: You have the right to request information about what data we hold about you.
• Right to Rectification: If there are any errors in your personal information, you can request that they be corrected.
• Right to Erasure: In certain circumstances you can request that your data be deleted — however, if legal obligations exist, it may not be possible to delete all information.
• Right to Object: You have the right to object to the use of your information for specific purposes.
• Right to Data Portability: You can request your personal information in a structured, commonly readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact our support team. We will process your request as promptly as possible.

8. Account Closure & Data Deletion

If you wish to close your 8mbat account, please contact our support team. After receiving your closure request, we will complete the verification process and deactivate the account.

Even after account closure, certain information will be retained for a specified period due to legal obligations, particularly financial transaction records and identity verification documents. Once that period has ended, the relevant information will be securely deleted.

Please note that it is your responsibility to withdraw any funds remaining in your balance before closing your account. The minimum withdrawal amount is ৳1,000 and processing time is generally 30 minutes to 3 hours.

9. Minor Protection

8mbat is for users aged 21 and over only. We do not provide services to minors and do not collect their information.

Age verification is a mandatory step during registration. If we confirm that a minor has registered on our platform, that account will be closed immediately and all collected information will be securely deleted.

We ask parents and guardians to monitor children's online activity and to use appropriate parental controls on their devices.

10. Changes to This Policy

8mbat reserves the right to modify or update this Privacy Policy at any time. In the event of changes, we will take the following steps:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, registered users will be notified by email or through the platform.
• Continued use of the platform after a revised policy is published will be treated as acceptance of the new policy.

We recommend that you visit this page regularly to stay up to date with the latest policy. If you have any questions about our policy, please contact us directly.

11. Contact

If you have any questions, concerns or complaints about this Privacy Policy, please contact our support team:

Our support team is available seven days a week, 24 hours a day. We will handle any privacy-related request you have with appropriate care.

8mbat is committed to maintaining your trust as a transparent, safe and reliable platform at all times. Protecting your personal information is a fundamental responsibility for us.